Shipping policy

Last updated: February 21, 2026

Thank you for shopping with CharmayneJacqueline. Every order is prepared with care and intention. Please review our shipping policy below before placing your order.

Order Processing

All orders are processed within 2–5 business days (excluding weekends and holidays) after payment is received.
During new launches, promotions, or holidays, processing times may be extended.
Once your order ships, you will receive a confirmation email with tracking information.

Shipping Rates & Delivery Estimates

Shipping costs are calculated and displayed at checkout.
Delivery times vary based on destination and selected shipping method.
Estimated delivery times begin after order processing is complete.

Domestic Shipping (United States)

Standard shipping typically arrives within 3–7 business days after processing.
Orders are shipped using trusted carriers such as USPS, UPS, or FedEx.

International Shipping

We proudly ship internationally.
International delivery times vary by country and may take 7–21 business days after processing.
Customers are responsible for any customs duties, taxes, or import fees imposed by their country. These fees are not included in the purchase price or shipping cost.
CharmayneJacqueline is not responsible for delays caused by customs processing.

Tracking Information

Tracking information will be provided once your order has shipped.
Please allow up to 24–48 hours for tracking updates to appear, especially for international orders.

Shipping Delays

CharmayneJacqueline is not responsible for delays caused by shipping carriers, customs, weather conditions, or other circumstances beyond our control.

Incorrect Address

Please verify your shipping address carefully before placing your order.

We are not responsible for packages delivered to incorrect or incomplete addresses provided at checkout.
Orders returned due to address errors may require additional shipping fees to be resent.

Lost or Stolen Packages

CharmayneJacqueline is not responsible for lost or stolen packages once the carrier marks the order as delivered. If your package is marked delivered but not received, please contact the carrier directly using your tracking information.